Privacy Policy

We may collect information that you voluntarily provide through our website forms, email communications, telephone conversations, or during the carrier onboarding process.

This information may include your name, company name, phone number, email address, USDOT and MC numbers, equipment information, preferred lanes, operating preferences, factoring information, and other information you choose to provide to us.

Our website may also collect limited technical information through Lovable or other website technologies, such as browser type, device information, IP address, website activity, and cookies.

Information provided to True Pink Dispatch may be used to:

• Respond to questions or requests for information.
• Review carrier interest and determine whether our dispatch services may be a good fit.
• Communicate with prospective and contracted carriers.
• Establish and maintain a dispatch relationship.
• Provide the services described in an applicable Dispatch Service Agreement.
• Search for and coordinate loads based on carrier preferences.
• Communicate with brokers, shippers, and other parties as reasonably necessary to provide dispatch services.
• Maintain business and service records.
• Improve our website, services, and communications.
• Submitting information through the website does not by itself create a dispatch relationship or guarantee acceptance as a True Pink Dispatch client.

True Pink Dispatch does not sell personal or carrier information.

Information may be shared when reasonably necessary to provide requested or contracted dispatch services. For example, carrier information or documents may be provided to brokers, shippers, or other parties when necessary to establish a broker-carrier relationship, book or coordinate an approved load, or otherwise perform dispatch services.

Information may also be shared with service providers that support our business operations or website, or when disclosure is required by law.

Our website may use cookies and similar technologies provided by Lovable or other service providers to operate the website, understand website traffic, maintain security, and improve the visitor experience.

Visitors may be able to manage certain cookie preferences through their browser settings or any cookie controls made available on the website.

Our website may contain links to third-party websites or use services provided by third parties.

True Pink Dispatch is not responsible for the privacy practices, security, or content of websites or services that we do not control. Visitors should review the privacy policies of third-party services before providing information directly to them.

True Pink Dispatch retains information for as long as reasonably necessary to provide services, maintain appropriate business records, fulfill contractual obligations, comply with applicable legal requirements, and resolve business matters.

We take reasonable administrative and technical measures to protect information in our possession. However, no website, electronic transmission, or electronic storage system can be guaranteed to be completely secure.

You may contact True Pink Dispatch to ask questions about information you have provided through our website or to request that certain information be corrected or updated.

Requests involving information that we are required or reasonably need to retain for legal, contractual, accounting, or business recordkeeping purposes may be subject to applicable retention requirements.

True Pink Dispatch may update this Privacy Policy periodically to reflect changes to our website, services, business practices, or applicable requirements.

The current version of the Privacy Policy will be posted on this website with its effective date.